Shipping & delivery

Lazybones is committed to providing exceptional customer service and quality garments and products.

We endeavour to make sure that all of our products listed on our website are currently in stock or a due date is clearly shown, and the pricing is true and correct.  

DELIVERY INFORMATION WITHIN AUSTRALIA

Standard delivery timeframes are between 3-10 business days.
In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.  

We use Star Track Express courier service for most deliveries. A tracking number will be forwarded to you once your order has been dispatched. Please note Star Track couriers will require a signature on delivery or your package will be taken to the local depot or post office nearest you.

If you are unable to sign for your goods and would like them to be left in a safe place at your home please specify this when placing your order. On the "cart" page include these details in the "Special Information" box.

Delivery timeframes supplied by Lazybones are a best estimate only and Lazybones will not be liable for any loss or damage suffered by you through any delay in delivery. 
We advise that you indicate your daytime address for delivery purposes.  

TRACKING

Once you have received your tracking number, your order can be tracked here

SHIPPING RATES

Our rates of delivery in Australia* are currently as below (prices may vary for larger items)

Small satchel $10 (eg. 1-3 dresses)
0kg - 1kg / 32 x 35cm

Medium satchel $12.50 (eg. heavier weight dresses, pillowcases, sheets)
1kg - 3kg / 40 x 31.5cm

Large satchel $17.50 (eg. rosette cushions, single quilt)
3kg - 5kg / 54 x 45cm

Extra Large satchel $18.50 (eg. king/queen quilt)
5kg+  (not deliverable to PO BOX addresses)

*Customers in the Northern Territory will incur an additional charge, please email us to discuss additional options.

INTERNATIONAL

We can happily send orders all over the world! 

Orders placed on this website will be shipped internationally using Australia Post Services.  We provide a tracking number once the goods have been dispatched.  
Costs for shipping internationally will be more expensive and are calculated at the time of checkout. 

International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.

We recommend contacting your local customs office in your country for further information.

International orders are expected to be dispatched within 7-10 days.  Orders once shipped may take 5-10 days for delivery.

depending on country of destination.



Please feel free to call us for any additional product or sizing information either at our head office from Monday to Friday between 9am to 5pm.